Delete your account and data

App: Bargito · Developer: Bargito · Last updated: 5 August 2026

You can delete your account at any time — directly in the app, in a few taps. Below is exactly what gets deleted, what stays, and why.

Option 1 — from the app (fastest)

Open your profile

In the app or on the website, tap your avatar in the top right corner.

Scroll to the bottom

At the end of the profile panel you will find the “Danger zone” section.

Tap “Delete account”

Type the word DELETE to confirm — this guards against accidental deletion.

Done

Your account is deleted immediately and you are signed out. Nothing else is required.

Option 2 — by email

If you have lost access to the app, write to support@bargito.ge from the same email address your account is registered with. We process requests within 30 calendar days.

What is deleted permanently

Your account and the ability to sign in
Name, email, phone number, profile photo
Passport or ID photo and bank account number (IBAN)
Unused (active) listings and sender requests
All notifications and your push notification identifier
The text of your chat messages

What stays, and why

📒 Records of completed deals — 6 years. Georgian tax law requires us to keep accounting records of payments that actually took place. These records are anonymised: your name and email are replaced with the marker [deleted] and can no longer be linked to you.

⭐ Ratings you left for others stay, anonymously. They form part of another person's reputation — deleting them would unfairly harm someone who did their job well. Your identity no longer appears on the rating.

When deletion is blocked

⚠️ If you have a deal in progress, deletion stops. This protects your own money: if a parcel is in transit or funds are still held, deleting the account would strand the payment — the traveller could not collect it and the sender could not get it back.

In that case the app shows you exactly which booking is in the way. Finish it (or cancel it) and try again. If a booking is stuck, contact us at support@bargito.ge.

Can it be undone?

No. Deletion is permanent — there is no recovery. You may register again with the same email, but it will be a new, empty account: history, ratings and verification do not come back.

Questions

We are happy to help: support@bargito.ge. See also our privacy policy.